Delivery and transport charges

1. Inland transport charges
For every delivery we calculate a freight charge of 6,64 EUR (assurance included) regardless of weight or bulkiness of the ordered tools.

If you choose collect on delivery (COD) as your kind of payment, the Post AG (German Post Plc.) imposes an additional COD charge of 2,00 EUR at the time of delivery.

2. Delivery time within Germany
Your order will be treated promptly and by not later than on the following working day after receipt of the order.

If mailed by the post office the delivery of goods should be made within two to three working days.

Delivery of bulky good (from 175 cm on) can last up to five working days.
If a forwarding agency is involved the delivery of goods should be made within one week.

3. Transport charges abroad

All items will be shipped ex works 83358 Seebruck. Shipments are made by mail or by forwarding company. The shipping charges shown by the internet shop is to inform you about the maximum rate. In our confirmation we will show the actual, if possible lower freight rate.

Zone 1
Austria, Belgium, Denmark, France, Luxembourg, Monaco, Netherlands Antilles, United Kingdom

Zone 2
Andorra, CzechRepublic, Finland, Greece, Hungary, Ireland, Italy, Liechtenstein, Poland, Portugal, Slovakia (Slovak Republic), Spain, Sweden, Switzerland, Vatican City State (Holy See)

Zone 3
Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegowina, Bulgaria, Croatia, Cyprus, Estonia, Georgia, Gibraltar, Iceland, Kazakhstan, Latvia, Lithuania, Macedonia, The Former Yugoslav Republic of, Malta, Moldova, Republic of, Montenegro, Norway, Romania, Russian Federation, Serbien, Slovenia, Turkey, Ukraine

Zone 4
Algeria, Bahrain, Canada, Egypt, Iran (Islamic Republic of), Iraq, Israel, Jordan, Kuwait, Lebanon, Libyan Arab Jamahiriya, Mexico, Morocco, Oman, Qatar, Saudi Arabia, Syrian Arab Republic, Tunisia, United Arab Emirates, United States, Yemen

Zone 5
Afghanistan, American Samoa, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Aruba, Australia, Austria, Bahamas, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei Darussalam, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Cook Islands, Costa Rica, Cote D’Ivoire, Cuba, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, El Salvador, Equatorial Guinea, Eritrea, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, France, Metropolitan, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Ghana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guinea, Guinea-bissau, Guyana, Haiti, Heard and Mc Donald Islands, Honduras, Hong Kong, India, Indonesia, Jamaica, Japan, Kenya, Kiribati, Korea, Democratic People’s Republic of, Korea, Republic of, Kyrgyzstan, Lao People’s Democratic Republic, Lesotho, Liberia, Macau, Madagascar, Malawi, Malaysia, Maldives, Mali, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Federated States of, Mongolia, Montserrat, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Puerto Rico, Reunion, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Singapore, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, Sri Lanka, St. Helena, St. Pierre and Miquelon, Sudan, Suriname, Svalbard and Jan Mayen Islands, Swaziland, Taiwan, Tajikistan, Tanzania, United Republic of, Thailand, Togo, Tokelau, Tonga, Trinidad and Tobago, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Viet Nam, Virgin Islands (British), Virgin Islands (U.S.), Wallis and Futuna Islands, Western Sahara, Yugoslavia, Zaire, Zambia, Zimbabwe


4. Delivery time abroad
Within EU: Normally, we deliver within one week.

Outside the EU: According to mutual arrangement and individual agreement.

5. Delay
Should a delivery be delayed we shall inform you by email or by phone.

6. Additional delivery
In case that a part of the items ordered are not in stock, we shall ship them later on free of transport charges.

7. Proviso
Prices, descriptions, measures, weights and pictures in the online shop are not binding. We reserve the right to deliver alternative items or qualities.

Fliesenlegerwerkzeuge-Karl-Dahm-schliessen